Terms and Conditions

Terms & Conditions
Last updated: 10 September 2025

Welcome to Chapman Marketing & Media Solutions. By using our website and services, you agree to the following Terms & Conditions. Please read them carefully.

1. About Us
Chapman Marketing & Media Solutions (“we”, “our”, “us”) provides marketing, media, and digital consultancy services to small and medium-sized businesses in New Zealand. Our services include, but are not limited to, social media strategy and management, content creation, SEO, Google Ads campaign management, and project management.

2. Use of This Website
The content on this site is provided for general information only. You agree not to misuse this site, attempt to hack, or use it in any unlawful way. We may update or change site content at any time without prior notice.

3. Intellectual Property
All text, graphics, images, and other material on this website are owned by or licensed to us. You may not copy, reproduce, or distribute our content without prior written permission.  Clients retain ownership of any content, logos, images, or materials they provide to us for use in campaigns.

4. Services & Engagement
Any service engagement with Chapman Marketing & Media Solutions will be set out in a separate written agreement or proposal. Quotes, proposals, and project scopes provided are valid for 30 days unless otherwise stated. Payment terms will be confirmed in invoices or agreements, and late payment may result in suspension of services and/or incur late fees at our discretion.

5. Limitation of Liability
While we make every effort to provide accurate, effective, and timely services, we do not guarantee specific business outcomes (such as increased sales, rankings, or leads). To the maximum extent permitted by law, we are not liable for any direct, indirect, or consequential loss arising from your use of our website, services, or reliance on content provided.

6. Third-Party Tools & Links
We may recommend or use third-party platforms (e.g., Meta, Google, Wix, Canva). We are not responsible for the terms, policies, or performance of those platforms. You are responsible for complying with third-party terms of use when using those platforms.

7. Privacy
We respect your privacy and handle personal information in line with the New Zealand Privacy Act 2020. For details on how we collect, use, and store personal data, please see our Privacy Policy [link to your Privacy Policy page].

8. Governing Law
These Terms & Conditions are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of New Zealand courts.

9. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Chapman Marketing & Media Solutions
Email: kat@chapmanmedia.co.nz